Bill of exchange: not accepted

This article describes how to use the BOE journals in Dynamics AX 2012, when a customer does not approve a BOE :

  • Step 1: Create the BOE with the “Draw BOE journals” and sent the file.
  • Step 2: Customer didn’t approve the BOE : create a Protest journal.

BillExchangeAR00491/ Step 1: Create a bill of exchange

Access: AR > Journals > Bill of exchange > Draw bill of exchange journal

  • Create a new journal.
  • Go to the line form.
  • Select the customer account.
  • Click on “Function > Settlement”.
  • Select invoice to pay with the BOE.

BillExchangeAR0050

  • When you close the “Settle open transaction” form, the journal is automatically filled with the invoice informations.
  • Generate the file to send to the customer : click on “Function > Generate payment”.

BillExchangeAR0051

  • Select options in the Generate payment form: methods of payment, bank…
  • The file is created and the status of the payment is change to “sent”.
  • Post the journal

BillExchangeAR0052

1/ Step 2: Protest bill of exchange journal

Access: AR > Journals > Bill of exchange > Protest bill of exchange journal

This step is to be done when the customer did not accept the BOE.

  • Create a new journal.
  • Go to the line form.
  • Select the customer account.
  • Click on “Function > Settlement”.

BillExchangeAR0053

  • Select the BOE not accepted

BillExchangeAR0054

  • In the tab “Bill of exchange” select the protest cause.
  • Post the journal.

BillExchangeAR0055

  • In the bill of exchange journal form, you can check the status of the BOE (AR > Inquiries > Bill of exchange)

BillExchangeAR0056

 

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2 thoughts on “Bill of exchange: not accepted

  1. Hi Violaine ,

    Thanks for sharing the concept with screen shots . Good explanation .

    I have one question like When the customer does not approve the BOE ?

    Is it before the sales transaction or after the sales transaction ?

    If the customer does not approve the BOE , then Who will pay the payment to vendor ?

    Reply
    • Hi,
      Normally, you send the BOE with the invoice. It is possible that there is a mistake in the invoice (in the invoice amount for example, or a discount is missing) in this case the customer will not accept the BOE.
      When the customer protests the BOE, the customer service of the company must contact the customer to know how fix the problem. If the mistake is fixed, you can redraw the BOE to be paid. The process depends of the rules of the company.

      Reply

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